
Energy Savings
How it Works
Easy to Use Control Panel
10-Year Warranty*
Multiple Operating Modes
Frequently Asked Questions
To create the next generation of water heaters, GE rethought every aspect of this appliance from the ground up. The result is a innovative new product that can reduce water heater operating cost up to 62% and save $320 per year.* That adds up to significant savings, and you won't have to give up a single drop of hot water.
Save $320 per year in energy costs.* Let the savings begin!
GE's Hybrid electric heat pump water heater can reduce water heating operating costs up to 62% and save the average household $320 per year on their electricity bills compared to a standard electric hot water heater. That means, over a 10-year period, these savings can add up to $3,200 for the average household.
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Did you know that residential electric water heaters are the highest energy users in U.S. households behind air heating and cooling systems? It's true.
In fact, if you combine the energy consumed by your refrigerator, dishwasher, clothes washer and clothes dryer, these appliances would use less energy than your current standard water heater.
But recent technological advancements and increasing energy prices have pushed water heaters to the forefront of emerging high efficiency, energy-conscious products. And GE is leading the way by developing a solution that offers the same amount of hot water for the entire family, while using significantly less energy than a standard water heater.
The GE Hybrid water heater is ENERGY STAR® qualified
The energy efficient GE Hybrid water heater exceeds 2010 ENERGY STAR standards with an energy factor rating (EF) of 2.35. The energy factor indicates a water heater's overall energy efficiency based on the amount of hot water produced per unit of fuel consumed over a typical day. The higher the energy factor, the more efficient the water heater will be.
That means a GE electric heat pump water heater:
Reduce your carbon footprint
A compressor and evaporator are integrated into the electric water heater unit and the evaporator draws in ambient heat from surrounding air using two variable speed fans. Electric coils wrap the tank all the way to the bottom to transfer this heat into the tank and heat the water.
This innovative process creates the same amount of hot water as a traditional electric water heater, but can reduce water heating expenses up to 62% to save $320* per year. And that could have a dramatic impact on monthly utility bills for years to come!
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The GE Hybrid electric heat pump water heater is the first residential electric water heater with an electronic back-lit LCD display. The panel features a user-friendly control system located at eye-level to eliminate the need to bend down to the floor to adjust temperature settings. Changing the mode and temperature is as easy as following the on-screen menu. This easy-to-use electronic control panel offers both simplicity and flexibility, giving consumers as much or as little control as they like.

eHeat™ mode – Maximize your savings. In this mode, the water heater only operates the heat pump to heat the water. This is the most efficient mode, and allows for the greatest amount of savings.
Hybrid mode – Use less energy while still experiencing fast recovery times. While the unit uses the heat pump as its primary means to heat the water, the standard electric elements may activate if a faster water temperature recovery time is needed. When the system determines that demand has been met, it will automatically revert back to using the heat pump only. This is the default mode the electric water heater is shipped in.
High Demand mode – This is a great feature if you have guests spending the weekend and need increased amounts of hot water. High Demand mode operates very similar to Hybrid mode, but lets the system know in advance that it will be experiencing a larger water demand than usual. The water heater will be faster to react to temperature recovery by cycling on the heating elements sooner and for a longer duration of time.
Standard mode – This mode shuts off the heat pump and only uses the electric elements to heat the water, just like a standard electric water heater. Standard mode allows for operation in extremely cold situations (less than 45°F) where heat pump functionality would not be ideal.
Vacation setting – With this setting, the system will drop the temperature set point to 50°F to save energy, while also preventing the water from freezing. Simply set how many days you will be away, with a minimum of 3 and a maximum of 90. The unit automatically heats the water to the previous set temperature the day before you are expected to return. Now you can experience a hot shower the moment you return home.
What are the different operating modes found in the GE Hybrid electric heat pump water heater?
How does the GE Hybrid electric heat pump water heater determine the operating modes?
Does the unit use multiple heat sources at the same time?
What is Vacation mode?
What happens to the GE Hybrid electric heat pump water heater in the event of a power outage in my home?
What is the dry fire process?
On initial start-up or after a power outage, how long does the unit take before it starts heating water?
What conditions impact the sound of the fan motors?
What is the ambient temperature requirement to operate in eHeat™ mode? What are the wattages of the heat sources?
What is the carbon footprint of the GE Hybrid electric heat pump water heater? Where can a GE Hybrid electric heat pump water heater be installed?
Why are there condensate drain tubes and what do they do?
What are the local condensate drain codes for the GE Hybrid electric heat pump water heater?
Is a drain pan required?
Can the heating elements be replaced?
Can a recirculation pump be added to this unit?
Is an expansion tank required?
Does the electronic control panel tell me my energy efficiency for each mode?
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eHeat™ Mode (most energy efficient mode)
The heat pump removes heat from the surrounding air, heats the water and moves the cooler air back into the room. Time required to heat water is longer in this mode, but should be adequate for normal demand households.
Hybrid Mode (default mode)
Combines the energy efficiency of eHeat with the recovery speed and power of standard electric. The control automatically uses efficient eHeat unless the majority of hot water is consumed.
High Demand Mode
This mode is only necessary if a household has higher than average water usage or the unit is undersized for the household water demands. In this mode, the unit will use the electric heating elements only when the water demand is higher than normal. When using the heating elements, the water temperature will recover at a faster rate than eHeat or Hybrid modes, but it will take more energy to heat it. Unlike Standard Electric Mode, High Demand mode will only use the heating elements when needed.
Standard Electric Mode
Uses only the upper and lower heating resistance elements to heat the water. Time required to heat the water is faster than all other modes but it is the LEAST energy-efficient mode.
Operating modes for the Hybrid heat pump electric water heater are user selected by following instructions on the Energy Menu. These settings are easily adjusted by touching either the up or down arrow and following the on screen instructions. See the Use and Care Manual for details.
No. Only one heat source will be in use at a time providing greater energy efficiency while producing hot water.
This feature is used when the homeowner is away from home for an extended period and hot water is not needed. In this mode, the temperature will drop the water temperature down to 50°F and will use the most efficient heating mode to conserve energy while the heater is sitting idle. The unit will automatically resume heating one day before the programmed return, so that hot water will be available.
The Hybrid heat pump electric water heater will not work without electrical power. When power is restored after an outage the water heater will go through the dry fire process then automatically revert back to the original user setting.
Heating elements are designed to function in water. If not immersed in water, the intense heat they generate will cause the elements to burn out (dry fire). The Hybrid heat pump electric water heater utilizes the eHeat™ heat pump system to heat the tank and watch the tank temperature rise. If the heat rise is faster than it would be with water in the tank, the system will shut down and prompt the user to add water to prevent dry fire.
Approximately eight (8) minutes. The fans will run and the dry fire routine will begin and accurately measure the room air and tank temperatures. (If unit was in standard electric mode prior to power outage, fans do not need to run at power restoration)
The air is moved through the water heater by two fans located at the back of the water heater near the top. You will hear the sound of these fans pulling the air through the heat pump system of the water heater. As the water heater determines the right amount of energy needed to heat the water the fans will change speed and the sound will increase and decrease. Two factors that impact the sound of the fan motors:
In order to protect the eHeat™ system and for highest efficiency the Hybrid heat pump electric water heater will operate between 45°F - 120°F. Anything below or above this temperature range will cause the water heater to automatically operate in standard electric mode to continue to provide hot water.
eHeat™ - 550W
Upper Heating Element - 4,500W
Lower Heating Element - 4,500W
Note: Only one heating source in use at a time
Operating a GE Hybrid electric heat pump water heater instead of a standard 50-gallon electric model could help a US household avoid up to 62% of CO2 emissions on the US grid from water heating.
If 25% of US households purchasing a new electric water heater in a given year were to choose GE's Hybrid electric heat pump water heater over a standard 50-gallon electric water heater more than 4 billion pounds of CO2 emissions on the US grid could be avoided annually, equivalent to the annual emissions of more than 360,000 cars on US roads.
Locate the water heater in a clean, dry area as near as practical to the area of greatest heated water demand. Long un-insulated hot water lines can waste energy and water. Because the units draws in air from the room to heat water, the room must be at least 10' x 10' x 7' (700 cubic feet) or larger. If the room is smaller, there must be a louvered door.
Moisture or condensation can be a by-product of the GE Hybrid water heater depending on humidity and the run time of the heat pump. Condensate amount will vary according to these conditions. There are two drain hoses that are attached to the back of the heater. The primary drain hose is intended to carry all condensate away. If it is clogged or kinked, the condensate will exit the secondary drain tube (3") and onto the floor. This is intended as a notification to the user that the primary drain is clogged. The hose should be removed and cleared of debris and reattached.
Since the heater has a condensate tube, a drain must be available in close proximity to the unit. The drain must be no higher than 36" above the floor (laundry drain is acceptable). If no drain is available, then a common condensate pump with capacity no less than 1 gallon/hour must be purchased from a local builder or supply store and installed. See installation instructions for more detailed guidance.
See local building and plumbing code.
A drain pan is not required but is recommended for installation in a finished room where you would want your flooring protected in the event of a leak.
Yes. It is recommend that a professional plumber perform this service. Replacement elements are available at all plumbing wholesalers, and major homebuilder stores.
Yes.
Not unless specified by local building and plumbing codes.
No. The electronic control panel will allow you to select between four (4) operating modes with a full description of which mode is the most energy efficient. See the Use and Care Manual for details on each mode.